Terms & Conditions of our services
OVERVIEW
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the A2Z Med Supplies website. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
SECTION 1 – GENERAL INFORMATION
A2Z Med Supplies is an online platform providing high-quality medical supplies and healthcare-related products. We serve individuals, caregivers, healthcare providers, and institutions. Our goal is to ensure safe and convenient access to essential medical equipment, both for purchase and rental. By using our Website, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
SECTION 2 – USE OF THE WEBSITE
You agree to use our Website in accordance with all applicable local, state, and federal laws. You shall not:
Use the site for any unlawful purpose.
Attempt to interfere with the site’s proper functioning.
Transmit any malware, viruses, or any other code of a destructive nature.
Collect information about users or customers without their consent.
Any unauthorized use of the Website or violation of these Terms may result in suspension or termination of your access.
SECTION 3 – PRODUCT INORMATION AND AVAILABILITY
We strive to ensure that the information displayed on our Website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, or availability.
All products are subject to availability and may be discontinued at any time.
Images are for illustrative purposes only and may differ from the actual product.
We reserve the right to limit quantities and/or refuse orders without prior notice.
SECTION 4 – ORDER ACCEPTANCE AND CANCELLATION
By placing an order, you make an offer to purchase a product in accordance with these Terms. All orders are subject to acceptance by A2Z Med Supplies.
We reserve the right to:
Refuse or cancel an order at any time for any reason.
Limit the quantity of items purchased per person, per household, or per order.
Cancel orders that appear to be placed by dealers, resellers, or distributors.
If your order is canceled after payment has been processed, a full refund will be issued to your original payment method.
SECTION 5 – PRICING AND PAYMENT
All prices are listed in US dollar Currency and are subject to change without prior notice. Prices do not include shipping fees, taxes, or any other charges unless specifically stated.
We accept secure payment through trusted third-party payment gateways. By providing your payment details, you authorize us to process the transaction for the total order amount.
We are not responsible for any additional bank charges or conversion fees that may apply.
SECTION 6 – SHIPPING AND DELIEVERY
We aim to process and dispatch orders promptly. However, estimated delivery times may vary based on location, availability, and courier services.
Shipping charges will be calculated at checkout.
We are not liable for delays caused by third-party carriers or force majeure events.
Risk of loss and title passes to the buyer upon delivery of goods to the carrier.
Please refer to our Shipping Policy for more information.
SECTION 6 – RETURN – REFUND AND EXCHANGE
We want you to be fully satisfied with your purchase. Our Return Policy outlines eligibility for returns, refunds, and exchanges.
Key return terms:
Items must be returned within [X] days of delivery.
Products must be unused, unopened, and in original packaging.
Due to health and safety reasons, certain items (e.g., incontinence products, opened medical devices) may not be eligible for return.
Refunds will be processed using the original method of payment after inspection and approval.
SECTION 7 – RENTAL EQUIPMENT TERMS
If you rent medical equipment from us, you agree to:
Return the equipment in clean and working condition by the agreed return date.
Be liable for damage, theft, or loss of equipment while in your possession.
Pay any overdue rental fees, damages, or replacement costs.
Late returns may incur additional daily charges. Please review our Rental Policy for full terms.
SECTION 8 – WARRANTY AND DISCLAIMER
Unless otherwise specified, we do not manufacture the products sold and cannot offer direct warranties. All warranties are those provided by the product manufacturers and are subject to their terms.
We make no representations or warranties about the completeness, accuracy, or reliability of any information, services, or products offered.
Disclaimer: Products and content on our site are not intended to replace professional medical advice, diagnosis, or treatment. Please consult a licensed healthcare provider for any medical concerns.
SECTION 9 – PRIVACY AND DATA USE
Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, store, and use your personal information. We are committed to protecting your data and privacy rights.
SECTION 10 – INTELLECTUAL PROPERTY RIGHTS
All content on this Website, including but not limited to logos, images, graphics, product names, text, and design, is the property of A2Z Med Supplies and protected by copyright, trademark, and intellectual property laws.
You may not use, reproduce, or distribute any content without our express written permission.
